Incident & Accident Reporting Solution
Within a certain time limit that can vary from state to state, Medicaid providers must submit reports of any incidents or accidents which occur in their facilities. Once submitted, these reports must be reviewed and acted upon quickly by the state Medicaid agency.
Currently in many states, it’s a manual process of scanning, faxing, reviewing and investigating reports. Reports are often late, which creates problems for the agency, including compliance issues and potentially dire consequences for the affected citizen.
eSystems has developed a new solution which automates the processing of Incident and Accident reports, using Salesforce as the platform.