This resource serves as a cross-functional functional analyst on a Scrum team or Shared Service Team responsible for reviewing system issues and design changes. Services include the intake, triage, and the analysis processes associated with system issue management

  • Minimum of 5 years of business analysis or IT system analysis experience
  • Certification related to business analysis or project management such as PMI-PBA, PMP, or the CBAP
  • Functional knowledge of HPF and/or similar integrated systems
  • Proven experience with agile and scrum methodologies
  • Ability to review and write queries using Structural Query Language (SQL)
  • Working knowledge of JIRA
  • Consulting skills and experience
  • Bachelor’s degree in IT, business or another related field.
  • Ability to learn new systems and business processes while working with ambiguity and rapid change in a fast-paced environment.
  • Ability to refine business and system needs into clear and concise requirements that can easily be understood by technical and non-technical groups.
  • Stakeholder analysis skills.
  • Ability to work with remote development teams.
  • Experience with systems testing, to include developing and executing test cases.
  • Strong debugging and problem-solving skills.

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